We want you to be happy with your order. If you are not satisfied with your order, we will gladly accept your return within 14 days of your order’s arrival. 
Returned merchandise must be in the same condition as when it was received. Returns/Merchandise must be received within 14 business days from the time of your request. Used merchandise cannot be returned unless defective. 
  • inform us of your intent to return by emailing customer services at hello@weareallhq.com and mention your order#
  • Place the items in the original box or any other solid cardboard box.
  • Ship with your chosen courier or postal company - we recommend using a trackable and insured method so that your carrier will refund you in the event of theft or loss during delivery. Please keep a record of your tracking number.

  • All exchanges are subject to availability.
  • If you want to exchange the item you have purchased for another item, you can order the new item via our website. When placing a new order, please bear in mind that payment is required in advance.
  • There may be additional charges for postage on the new item.
  • Sale items are non exchangeable and non refundable.
  • Make sure products are exactly as you received them - unworn and in original packaging.
  • All products must be returned in their own undamaged box or pouch as this is considered part of the product.
  • Unless the goods are damaged or defective or not as specified in your order, you are responsible for the cost of returning the goods. We cannot be held responsible for the loss of or damage to packages during shipment. Nor will we reimburse the purchase price for any packages that do not reach us.
  • If the goods were faulty or incorrect then the cost of return postage will be refunded to you.
  • Refunds will not be given if the goods have been damaged by you, this includes damage caused by inadequate packaging by you when returning goods.